What We Do

Quality customer service can be achieved only through motivated, loyal and empowered family members who have the knowledge and authority to resolve customer issues. Every organization knows that great service is paramount to organizational success, yet few have a proven plan to build a customer service culture that empowers the Team Family to take ownership […]

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Training for Leaders

To maximize investments, some of our Team Family members prefer to do the training themselves. We have leadership training sessions so our experts can assist your leaders in creating training programs tailored for your company.  These sessions are done onsite at your facility. Contact us to schedule a date and time.

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Ongoing Coaching

Team Family provides high-impact coaching services to leaders, helping them to leverage training and make the transformational shift they need to be more effective and inspiring leaders and build a Team Family. These sessions are scheduled semi-annually at various locations.

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Custom Design

Just as no two people are alike, we understand that no two organizations are alike. Therefore, we work with organizations to tailor the design of the learning experience, content, training materials and delivery to better match the needs of our Team Family members.

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People have a natural desire to grow, develop and do meaningful work. Team Family believes that when an individual’s needs for autonomy, relatedness and competence are satisfied, high-quality motivation flourishes!

team family